Teams Direct Routing empowers enterprises to leverage their existing phone systems with Microsoft Teams. It enables seamless interactions and enhances the overall user experience. IT administrators play a crucial role in implementing Direct Routing, ensuring smooth integration and optimal performance. First, assess your current infrastructure a

Direct Routing for Microsoft Teams provides a way to connect your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams client, removing the need for separate tools. With Direct Routing, you get the best features of Teams calling, such as call transfer, voicemail transcription, and integ